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Casino Chan Review (2020)
Our first impression of the layout of Casino chan’s layout was a sense of familiarity. But we couldn’t pinpoint where exactly we had seen this design. Then we dug deeper and found out that Casinochan actually replaced Betchan which is why they have cjertain things in common.
Casinochan is slightly different though. It has its license issued from Curacao and its target is mostly Canadian and Australian players (and of course the rest of the world). Yes, Casinochan is new in the casino world but you wouldn’t notice that fact when you go on their site. With fully developed bonuses and payment methods. Read to discover this casino more.
It is quite normal for players to have their doubts concerning newer casinos. But we love them because of their superb entrances. Since they want to be the talk of the Town, they offer beautiful bonuses. Casinochan’s welcome offer is very generous.
It even comes along with free spins. Also, the fact that their welcome offers have been tailor made for each country is a very amazing thing.
It is a very awesome feature and no it is not too good to be true. For each new player, there is a bonus offer of 400 euros or 1500 CAD/AUD. Like this beautiful bonus wasn’t sufficient, Casinochan adds 120 bonus spins. There is no doubt that this is one of the most generous welcome packages on the market.
Welcome package wagering requirements
You might have noticed that a lot of welcome bonuses have wagering requirements. The wagering requirements for the welcome bonus money is a 40x deposit. For the free spins, they must be wagered 50x. Even though this might seem like a lot, you should know that with some casinos, you are required to wager the sum of your deposit and of the bonus you received.
One thing you should remember is that this casino offers weighting so think twice before using your bonus on any type of game. You just might amass a stupidly high wagering requirement. Make sure that you throw a glance at the terms and conditions of each bonus and game so that you would know which game you can play with your bonus money. Also, Casinochan claims to be a Bitcoin specialist. But you cannot get their bonuses on DOGE, BTC, LTC and BCH wallets.
Bonuses & Promotions
Since the welcome package was extremely flattering, it was quite a thrill going through the bonuses Casinochan offers to its existing users. Do you suffer from that depressive Monday spirit? Casinochan Chase’s it away with a 50% reload bonus of up to 100 euros or 125 Canadian/Australian dollars.
This seems really inconsequential compared to the welcome package. But there plenty more bonuses from where that one came. You have 30 bonus spins with “Book if Aztec” and it has its own bonus code name.
Like we already mentioned, every bonus has its wagering requirements. But even with the requirements, this bonus package is a beautiful one. And the best thing about it? It is offered weekly. And (yes we have to repeat), make sure to check out the terms and conditions to know which games you cannot play with this offer.
The best thing about the above bonus? It’s not the only one. There is a tournament on selected games and it happens every two days. At the end of this tournament, winning players can find themselves in possession of 2019 euros (3019 Australian/ Canadian dollars) and 2019 bonus spins. Of course there are terms for each tournament.
But you have an extensive choice of tournaments so this is definitely a plus. We encourage you to join the game as soon as possible, because the players now have plenty advantages. Apart from this bonus system, there is a VIP program but we will talk about that later.
Privacy and Safety
Players are more wary concerning the security of newer casinos. Casino chan has no cause for complaint though. It is part of Direx Limited and with a license from Curacao, it is a model of safe gaming. Apart from this, they have a support system against gambling addiction and make sure that only people above the age of 18 have access to their games.
They use RNG software and are firm believers in fair play. No matter where you are playing from on Earth, your data is safe with Casinochan. And you have all the rights to complain if you are not pleased about something.
Apart from this, it is very easy to see that Casinochan wants nothing but the best for its players. It uses state of art payment software and has partnered with top notch software providers to give you a beautiful gaming experience.
To be quite honest, we wouldn’t have been disappointed if Casinochan’s payment options were a bit lackluster because they are a new casino. But it was quite a pleasant surprise to see all the payment methods they propose. You have the simplest card options like Maestro, Visa and MasterCard, then you’d see e-wallets like Skrill and NETeller. That’s not all. They have rapid transfers as well as Bitcoin wallets.
Yes, we know this is quite beautiful. It is rare to see such a new casino offer a very extensive and transparent payment system. Casinochan makes sure it offers the currencies of the countries it targets (Euro, Australia and Canadian dollar).
It is impossible for all payment methods to be used in every country but you do see some that target particular countries. For example, if you are in Canada, you could use the fast growing Interac which is a convenient way to carry out a transaction.
There are so many options so we would highly advise you to stay away from credit card transactions. We say this because this method has a lot of risk. You could choose a bank transfer as it is very safe, but you might wait a long while. Bitcoin and e-wallets are obviously the quickest options. No matter the payment option you choose, be sure to study them closely so as to know how much you are going to be paying in transfer fees.
Every transaction has a limit. For most deposits, the minimum is about 10 to 20 euros ( 15 to 25 Australian/ Canadian dollars). The limit for withdrawal is not fixed though. If you tend to spend quite a lot, your safest option would be Bitcoin as its limit is 2 BTC.
You would just have to bear the risk of loss in value. Like we said before, make sure to understand every method before choosing one, check for the risks, the advantages and of course the availability in your country. You have a lot of options. Make the right choice!
Casinochan has a nice range of games but what left a sour taste in our mouths was the lack of filtering. Nevertheless, the design and layout of this casino is clean and smooth; you could choose according to new games, popular games or even by software provider. You have a library of more than 590 games and 14 software providers with well-known companies like Playson and Microgaming present.
We were once again soured. But this time it was because of the absence of a particular software provider. NetENT and its famous games like Starburst were noticeably absent. But this doesn’t take much away from Casinochan. You have a lot of other user favorites like Aztec Magic and Temple of Fortune.
Do you love jackpots? Yes? Then Casinochan has you covered. You have awesome jackpot slots like Mega Moolah and more. Even though they put a lot more energy into adding slot games, they still offer quite a range of games.
When you click on the game tab at first, it will seem like the range of games is really small. Especially since you won’t find the scratch cards, keno and poker categories. The good thing is that they are available but the bad thing is that you’ll have to go through a lot of stress to find them. You can do this by searching for games like Scratch & Dice, Caribbean Poker or Pontoon.
The jackpot section is quite disappointing as well. All you would see on this section are the classic games. Don’t expect more. Another bad disappointment is their live dealer casino. At the time when we wrote this review, it was not even functional. In Casinochan, slots are way more present. But we’d advise to broaden their horizons so as to bring in more people.
Mobile Device Support
In the society of today that is rampant with mobile devices, having a mobile supported interface is very important. Casinochan has done a lot on its mobile casino especially since its target is countries like Australia, the UK and Canada.
The citizens of these countries use the games to entertain themselves during the long commutes. There is no mobile application. All you need to do is to is have a good internet browser and connection, then you log in and play what you want to. You can play games such as Piggy Bank. But you just turn your phone or tablet to landscape mode to play.
Casinochan’s design is aesthetically pleasing but there’s a slight problem with the game library. Not only is it void of filters, it not sectioned so as to make navigation easy. If you want to find a game, you will have to search for it. Or you can do it the old fashioned way and look through the thumbnails to see which one you would like to try out. The other features like tournaments and live chat are available and fully functional though.
The slot game on Casinochan are very satisfactory. But the live section is very disappointing. Live casinos are a section that players really enjoy because they are fair and the fact that it is played in real time against another human, is even better.
This makes them the chance to get into contact with players from the four corners of the earth. Honestly, this should be rectified because live casinos is a very great option and a lot of players look for it in a casino. But we have faith that this section will be established in the near future. In fact, maybe by the time you are reading this review, it has already been established. You can still play the other games as they equally awesome.
Okay so we were all disappointed by the live casino section but our spirits will be boosted by the VIP program. Imagine gaining a Porsche 911 Carrera GTS because you’re in the VIP program. Of course you will have to work to gain it but it is so worth it! To gain this beautiful car, you have to go through 11 stages. Each of these levels offers its own reward and makes everything worth it.
For every 17 euros (25 Australian/ Canadian dollars) you bet, you earn a point. So as you bet, you move up in levels. The higher you climb, the more bonuses are offered. For example, your withdrawal limit goes from a maximum of 25000 euros to 75000 euros. Wagering requirements might accompany these extra bonuses but it is so worth it as you will notice.
Casinochan offers its services in a lot of countries all over the world. So it is very important for them to be available all the time. That is why, everyday of the year, at every hour, you can get into contact with them. Yes the customer support is very great and industrious. But there is a tiny flaw.
There is no section for HELP or for Frequently Asked Questions. It is quite disappointing because players who don’t want the hassle of contacting an agent would expect an easy solution to their problems. You can reach the casino’s agents through email or by contacting them on web. The second option is the more convenient option.
You can contact Casinochan through live chat at any time; email them at [email protected]; or contact them through web form.
Yes, they have live chat and are available 24/7. But one huge issue is that players cannot contact them through a phone number. A lot of players would prefer to contact the casino through this option and so it is quite disappointing. We really hope that these are things that Casinochan will end up modifying as they grow their website. Because these details will make all the difference.
Focus on Canada and Australia. Is There A Chance The Netherlands Could Be One As Well?
Most casinos focus on a broader audience, wishing to impact as many countries as possible. With Casinochan, we feel it is the opposite. To us, it is not a negative thing because since they are focused on particular areas, they make everything specifically for those areas.
So service is really targeting. When you click on the site, you will immediately notice that the countries Casinochan is focused on are Australia and Canada. Each if these countries has a version with its specific currencies.
So you will find bonuses offered in both the Canadian and the Australian dollar. Also, the payment methods is some other proof pointing that Casinochan focuses on these countries. You have options like Interac, Instadebit and iDebit for Canada. And for Australia, you have Neosurf.
The only other currency you would find at Casinochan is the Euro. Because of this, we have come to believe that Casinochan also targets the Netherlands. Dutch pages on casinos were banned until very recently so many casinos focused just on the English speaking countries.
We think we will be seeing iDeal in the near future for the Dutch audience. But for the mean time, they have an option like iDebit. We don’t know why, but we have this haunch that Casinochan will be working to extend its services to a Dutch audience.
And maybe we will be seeing a completely Dutch version of the site. If this is done, it will be great to contact the client care team and ask them about including iDeal in tge payment options.
Countries that are not allowed to play on Casinochan are France, Guam and American Samoa.
Are you a risk taker? Then this casino is definitely for you. If you have read through all of this, you know that there are some areas in which Casinochan was sub par. But we do believe that in a short while, all these little deficiencies will be smoothed out.
To be very honest, the fact that some features are missing doesn’t really take out the enjoyment of the game because they are rocking in most of the other areas. If you are Canadian or Australian, then you will feel very welcome.
This is not to say that people from other countries won’t fit in. Quite the contrary. If you are looking for smooth and fast transactions, awesome bonus offers like the chance to win actual money, then you should definitely choose this casino. You should register now and take advantage of all these awesome offers, especially the Porsche.
Frequently Asked Questions
Is it worth it, taking part in the Daily Tournaments?
Definitely! This is not only a chance to win, but it is also a chance to play your best games. We should add that the first 60 players are given rewards. And since this casino is quite recent, you have a bigger chance of being rewarded.
Does Casinochan have a phone number?
For now, Casinochan does not offer phone assistance. It is a little disappointment but it is being solved. We expect that in the next few months, it should be and up and running.