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Diamond Reels Casino
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DIAMOND REEL CASINO REVIEW
Properties
- Website name: www.diamondreels.com
- Year created: 2015
- Contact: support@diamondreels.com
Overview
Diamond Reels Casino was established in 2015. This was by a company that prefers to remain anonymous. The only thing they say is that they have been active for ten years. And even though we can’t really confirm this, they actually do look like they know what they are doing in the way of setting up a durable and quality online casino.
Diamond Reel proposes a great range of awesome casino games, a great promotions program and a reliable support team. Let’s talk about Diamond Reels so you can know what exactly it is about and you’d know how to make your choice.
Players from the following countries are not accepted: United States of America (New Jersey, Kentucky and Nevada are the only states not allowed), United Kingdom, South Africa, Philippines, Poland, Netherlands, Mexico, Japan, Finland, Denmark, Chile, Australia, Antilles.
At this moment there aren’t really any issues or bad reviews when it comes to Diamond Reels Casino’s image and payout speed. But for now, there is no license associated to their name. So before joining, you might want to consider all options. Another fishy thing is the fact that there is no mention of the company that owns the website anywhere.
A lot of sites that have RealTime Gaming software to propose are licensed by Curacao. Strangely enough, Diamond Reels is on its own. The only thing we can tell you is to make your deposits in small amounts till they get licensed. It is actually a good thing that this site is mainly for low rollers.
Games and Software
For every game you will see on Diamond Reels, the software was made by RealTime Gaming, a well-known giant in the online casino industry. You can download additional software for this casino to access the games or go to the homepage of this casino and play online.
You won’t see a difference between the game quality of the two options. But we would suggest you play the games using the web browser version because this loads way easier. The whole website is full of diamonds (where the name Diamond Reels comes from). It is actually really classy and it stands out.
It is not going to be very hard to find what you are looking for on no matter what version of the casino you’re using. The game library is very well organised. This is actually a direct contrast with other casinos making use of RealTime Gaming software. Most times they are so random that they could put roulette games in the “Specialty Games” section.
The graphics by RealTime Gaming are not bad. But they are honestly really not the most elaborate you would find. Also, you won’t find a lot of live casino games because RealTime Gaming doesn’t offer them. It is actually a bad thing because more and more players are searching for these games. Asides that, you have software that is functional enough to let you play without having to wait for obscenely long amount of times.
Slot Games
The slot provider here at Diamond Reels Casino is RealTime Gaming and the slot betting limits go from $0.01 to $50.
The games that you will find at virtually all casinos are slot games. Here at Diamond Reels Casino, you have 102 slot games at your disposal. It is actually normal for an online casino to have mostly slot games. But you will notice that a lot of sites have a lot more range when it comes to slot games than Diamond Reels does.
Nevertheless, we do think that Diamond Reels is currently adding new games to its selection. We think this because there are nine slot games with the label “New Games” attached to them. You will also find slot tournaments at this casino. And the best news, you have them everyday. This is away to make them different from their competition. We will talk about the slot tournaments more later in the review.
Something that is very common in a lot of this slot games is the presence of a progressive jackpot. You have three games that have huge network jackpots. These ones could go to six or seven figures and are shared with punters playing at other casinos. You also have a total of 67 slit games that have local jackpots exclusive only to Diamond Reels. This number is more than half the slots that this online casino proposes. They are often a lot smaller than network jackpots and could go from $500 to $50,000.
Bonus Info: 60 free spins on Snowmania Slots. 30x wagering and $100 max cash out.
Restricted Countries: Australia, Canada ,Cayman Islands, Netherlands, Antilles and South Africa.
Table Games
The primary table games offered at Diamond Reels Casino are War, Vegas Three Card Rummy, Tri Card Poker, Texas Hold’em Bonus Poker, Red Dog, Pai Gow Poker, Caribbean Stud Poker, Caribbean Hold’em Poker, Blackjack and Baccarat.
The primary table game that is not offered is Ultimate Texas Hold’em.
You don’t have a lot of options for table games at Diamond Reels Casino. But you have all the variants that a lot of people like playing at. This is the only section that you will get all the fanciness of whistles and bells. The rest of the table games are quite simple.
Something that is very original as concerns the table game selection for Diamond Reels Casino is the fact that you have three games that each have a huge network jackpot. You have six figure progressive jackpots on the games and they are Caribbean Hold’em Poker, Caribbean Stud Poker and Let ‘Em Ride.
Baccarat
Like a lot of other online casinos that make use of RealTime Gaming, you only have 1 variant of Blackjack at Diamond Reels Casino. It is actually for low rollers as you can go as low as $1 when you’re betting per hand. The highest you can bet per hand is $250.
Blackjack
The types of blackjack offered at Diamond Reels Casino are Super 21 Blackjack, Suit ‘Em Up Blackjack, Pontoon, Perfect Pairs, Match Play 21, Face Up 21, European Blackjack and Classic Blackjack. The betting limits per hand go from $1 to $100.
You have eight blackjack variants at Diamond Reels Casino and you will see them under the “21 Games” section of table games. Though most online casinos have more Blackjack variations that this, at Diamond Reels Casino, it is the third largest section. The most you can bet on a hand is $100 and it is actually low. The minimum is much lower than other casinos propose.
Roulette Games
Diamond Reels Casino proposes only one variant of roulette. This one is the European version of Roulette. With this variant, you have only one zero and so the house edge is reduced. And because of this, the lack of variants should not be much of a problem since a lot of people want to play this variant instead. The betting limits per round range from $1 to $250.
Video Poker Games
The video poker games that Diamond Reels Casino offers are; Sevens Wild, Loose Deuces, Joker Poker, Jacks or Better, Double Jackpot Poker, Double Double Jackpot Poker, Double Double Bonus Poker, Double Bonus Poker, Deuces Wild, Bonus Poker Deluxe, Bonus Poker, Bonus Deuces Wild, All-American Poker and Aces & Eights
Per hand, the video poker betting limits go from $0.05 to $25
On Diamond Reels Casino, you have 14 video poker games to make your choice from and you will see a lot of the most played games. You have four variations for each of the fourteen games. The difference between the variants is that you have a different number if variants you’re allowed to play at a time.
You will find variants that would allow you to play one hand, three hands, ten hands or even fifty two hands at a time. We recommend that you play games with one hand at a time because when you increase the number of hands, the returns on your bets gets lower.
Let’s talk about returns. At Diamond Reels Casino, the video poker game that has the highest return is Aces & Eights. Its return percentage is 99.78. The game with the lowest return is a multihand variant of Jacks or Better. Its return percentage is 97.29.
Specialty Games
You only have two specialty games at Diamond Reels Casino. They are Treasure Tree and Keno. Keno is a game that is a lot like a lottery and it is better know that Treasure Tree. This is because a lot of physical casinos offer keno. With keno, you can place a bet worth $0.01 to $10 a round and it is actually a good thing for low-balling keno players. Treasure Tree is a scratch card game and a lot of casinos offer this game. With it, your bet could range from $1 to $10 per card.
A lot of casinos have a lot more than just two games when they put a section titled “Specialty Games” in their library. But we have to give it to them for offering any specialty games at all. We would advise them to add a few more scratch card games and why not bingo games as well so as to make this section complete.
Live Casino
Unfortunately, you will not find any live casino games on Diamond Reels Casino. This is because the only provider for all their games is RealTime Gaming. And this developer doesn’t deal with live casino games.
Mobile Compatibility
You have no mobile application to be installed on mobile for Diamond Reels Casino. But you can play the games if you go on their website using your mobile browser. There is a fully optimized website for mobile. And a lot of popular mobile phones (like Android phones and iPhones) can make use of this site.
For people who would prefer to play Diamond Reels Casino games from their mobile devices, you have 65 games at your disposal. That is about half of the total games they propose. Most of the games you will find on mobile are slot games but you also have other kinds of games like European Roulette, blackjack and keno.
Not only do they offer awesome games for their mobile users, you also have a nice range of betting options at Diamond Reels Casino. You have some interesting features like Auto Spin and Bet Max which normally can be found only with instant play or downloaded software.
Welcome Package
There is a sign up bonus at Diamond Reels Casino or a welcome package. It gives you an additional amount when you make your first three deposits. You must claim them in the exact order we will give you if not they will not be valid.
The first deposit consists of a match bonus of 150% up to $100 and a bonus 50 spins so long as you make use of the bonus code “DR150”. The second deposit consists of a match bonus of 100% up to $150 and 50 bonus spins with the bonus code “DR100”. The third bonus consists of a match bonus of 200% up to $100. You are also offered 75 bonus spins if you make use of the code “DR200”. To claim each of these bonuses, you need to deposit at least $25.
If you claimed all of the three deposit bonuses then you will get $850 in bonus funds and 175 bonus spins after making a total deposit of $350. This actually looks like an awesome deal and it matches low roller theme. It cements the fact that to take advantage of the bonuses, you don’t have to deposit a huge amount of cash.
Other Promotional Offers
We actually love the fact that you will find more promotions apart from the welcome package at Diamond Reels Casino. And we find the promotions awesome. You have a VIP Club, separated into tiers, daily bonuses, special tournaments, Bitcoin bonuses and other unique perks like vacations and cashbacks every week. These bonuses are actually what most online casinos should have as offering so that different kind of players could take advantage of them
Loyalty Program
With the loyalty program, you have rewards given to players. Some of them could be a personal VIP support member, chip giveaway, unique prizes, tickets to exclusive events and bonus spins. The only way to go up the loyalty ladder is to play more casino games and get comp points.
When you first register on the site, you get 1 comp point for each dollar you bet. As you spend more time betting, then the rate will increase. A member of the top Diamond Tier will have 2 comp points every time they bet a dollar.
As soon as you get a lot of comp points, head over to the cashier section so as to exchange the points into real money. But converting this points actually hard. 1 dollar equals 1000 points. So in reality, to get 1 dollar, you have to bet $1,000. The wagering requirement are not high at all, only asking of you to bet 1x of the every money you wager.
Daily Reward
Everyday on Diamond Reels Casino, you have the chance to get something new. Every day of the week has an offer just for it. Most of these offers are deposit bonuses that would give you bonus spins and money. The biggest reward is on weekends, where Diamond Tier players could get even up to $1,400 with no cashout limits.
Cashback Bonus
For a cashback bonus, you could get from 7% to 20% on your losses every weekend. This is done on Mondays. Depending on what level you fall in the Loyalty Program, your cashback percentage might be higher.
Like many other bonuses, you have wagering requirements and a payout limit. The wagering requirement is not that high, only 20x the amount you received. The maximum payout limit depends on the level you are in the Loyalty Program. It doesn’t really matter too cause Diamond Tier players can only withdraw 10x their bonus
Cash Giveaways and Vacations
Diamond Reels Casino has a huge promotion, every month, twelve times a year and offers players the chance to win really big. Right now, the monthly promotion is a free trip to Disney World in Orlando. The location always change depending on the month. The winners of every giveaway depend on a leaderboard. This one tracks the person with the highest amount og wagers
Bitcoin Deposit Bonus
You prefer using Bitcoin as your payment option, then you’d better take advantage of the Bitcoin Deposit Bonus. When you make your deposit, input the code “BITSPIN” and this will give you a 300% match bonus up to 100%. You will also get 25 bonus spins for God of Wealth slot game.
Slot Tournaments
If you are a fan of slot games then it will please you to know that you have monthly, weekly and daily skit tournaments. You can only take part of them if you have downloaded the additional casino software
Bonuses and their Terms and Conditions
The wagering requirement on cashback bonuses, deposit bonuses and basically any type of bonus is very lax on this casino as it comes from 20x to 30x. This is reasonable when compare it to other casinos. But the welcome package saw its wagering requirements increased to 30x the sum of the bonus, plus the deposit and this has made it incredibly hard to meet. For instance, there is a 200% bonus on the third deposit, so you will have to bet 90x the amount you deposited. Which can be extremely hard.
Another clause in the bonus terms and conditions that we felt was important to note is that if you currently have a bonus that is not yet cleared, you will not be able to withdraw ANY funds from your account. They should allow you to withdraw your own money in this instance and not the bonus money, but it appears that Diamond Reels Casino will not let you do either one.
There is a specific percentage that each game on Diamond Reels takes and it goes towards the bonus wagering requirements. For slot and bingo games, it is 100% of wagers, for scratch cards, it is 25% of wagers, keno has 10% and each other game have none until your clear your bonus. In our opinion, these are too extra considering the fact that not everyone wants to play slot games or scratch cards.
Customer Support
You will find the three most common options for customer support here at Diamond Reels. They are live chat, email and phone. All of them are offered 24/7, a huge plus.
The quickest option to make use of if you have an issue is the live casino option. The average response time for this under 5 seconds. Not a lot of online casinos can boast of this. All you need to get started is go click on Live Help button on the right hand side of the webpage. Then you will be asked for you username even if you’re signed into your account which we find quite weird. When you do a confirmation of your identity, then you can tell the agent what exactly your problem is.
If you don’t really like live casino option, then another solution is to call them at 1 866 311 6263. We don’t really advise using the email option because it might even up to two days for a response to be given. If you don’t mind this, then their email is support@diamondreels.com
If you have an issue that cannot be solved by the customer support team, then just go to the bottom of the page me click on the CDS button link. When you do this, you will need to fill out a form known as the Player Dispute Form. You will have to use Internet Explorer though and when you’re done, your problem will try to be solved.
Financial Transactions
Deposit Options: Visa, Skrill, PaySafeCard, NETeller, MasterCard, Instant Banking by Citadel, Bitcoin, American Express
Withdrawing Options: Skrill, Bank Wire, Bitcoin
You have quite a number of deposit methods to make use of if you’re playing at Diamond Reels Casino. But U.S. players can also use the bank card and Bitcoin options. With these payment methods, you will see your funds as soon as you deposit them.
The minimum amount you can deposit with each method is $25 but PaySafeCard comes with a minimum of $20. Maximum deposit limits could go anywhere from $100 to $2,000 depending on which method you decide to make use of. Bitcoin is $2,000 and bank cards are $1,650. The other methods fall lower than this
The amount you might deposit daily depends on the deposit method you’re using. If you make use of PaySafeCard, then you’d have a limit of $250. But making use of NETeller and bank cards could boost it up to $10,000. Monthly, PaySafeCard and Instant Banking allow you to deposit $500 while NETeller goes up to $50,000.
You have three Withdrawal Options at Diamond Reels Casino. But you should know that players in the United States and some other countries cannot use Skrill. We think that it might be important for them to add in some other Withdrawal Options but it is a good thing that Bitcoin features among the options.
The only payout method with which you’d have a fee to pay is the bank wire method. But if your withdrawal surpasses $500, the fee is dropped. This is very lenient when you compare it to the other casinos that charge exorbitant fees on different payment methods.
There is actually no limit to the number of times you can request a payout. But monthly, the limit is $20,000. Per transaction, the max amount you’re allowed to withdraw is $10,000 and you can do this either through Bitcoin or bank wire. For players who use Skrill, this amount is $5,000.
The minimum amount you can withdraw using bank wire is $65. But when making use of Skrill or Bitcoin, it becomes $100. It is actually very high because most of the players here are low rollers with small account balances
Normally, withdrawals are pretty fast. And Bitcoin is actually the fastest option as it stands at less tjan 48 hours. If bank wire is your preferred option, then you might have to wait about a week to get your money.